--- title: "Company information" description: "Legal details for Fluxer Platform AB, including how we're funded and how to contact us." url: "https://canary.fluxer.com/company-information" language: "en" last_updated: "2026-11-01" --- > Index of Fluxer's official pages for AI agents: https://canary.fluxer.com/llms.txt > Links to Fluxer pages go to their Markdown versions when they have one. For other Fluxer help, policy or blog links, remove any #section part and add .md to the end. # Company information ## Company fluxer.com is run by Fluxer Platform AB, a Swedish private limited company (aktiebolag) founded in Stockholm in 2025. Hampus Kraft founded the company and is its CEO, its authorized representative and its primary privacy contact. We're registered with the Swedish Companies Registration Office (Bolagsverket) under organization number 559537-3993. These are our VAT numbers. - Sweden: SE559537399301 - Norway: VOEC 3058085, for VAT on sales to customers in Norway - United Kingdom: GB 518 3631 91, for VAT on sales to customers in the UK The board's seat (säte) is in Haninge, and our registered address is below. Fluxer Platform AB\ c/o Embassy House\ Östgötagatan 12\ 116 25 Stockholm\ Sweden ## How Fluxer is funded fluxer.com is funded by Plutonium subscriptions, Operator Pass purchases and donations, all of them optional. That income pays for running fluxer.com and developing the open source project. We have no venture capital or outside investors. We don't [run ads](https://canary.fluxer.com/privacy.md) or [sell your data](https://canary.fluxer.com/privacy.md), and our [terms of service](https://canary.fluxer.com/terms.md) rule out using your content to train, fine-tune or evaluate AI or machine learning models. The source code is published under the AGPL, and self-hosting is free, with no license key or reduced edition. You can run your own instance at any time, and we [plan to let you move your community](https://canary.fluxer.com/blog/self-hosting-and-the-operator-pass.md) to it from fluxer.com later. Members' messages and memberships would be copied only when each member agrees. ## Contact - Support and account help: - Privacy: - Security: , under our [security policy](https://canary.fluxer.com/security.md) - Copyright: - Trust and safety: - Legal requests and law enforcement: - Account appeals: - Press: - Partnerships: - Accessibility: - Phone for legal and consumer-law issues: +46 79 101 18 18 The phone line isn't for account support, and for account help it's best to write to us from the email address on your Fluxer account. The matching `@fluxer.app` addresses still work and forward to the `@fluxer.com` addresses above. ## Official accounts Our official public accounts are [@fluxer on social.fluxer.com](https://social.fluxer.com/@fluxer), [@fluxer.app on Bluesky](https://bsky.app/profile/fluxer.app) and [fluxerapp on GitHub](https://github.com/fluxerapp). Only accounts listed here or linked from `fluxer.com` or `fluxer.app` are official. Other accounts using the Fluxer name aren't ours. ## Reddit Fluxer doesn't run, endorse, moderate or take part in any subreddit. Anything Fluxer-related on Reddit, including subreddits, posts and accounts, is unofficial, and we don't respond to or correct claims made there. We'll revisit this in 2027 or 2028. If you have a problem with your Fluxer account, email . For bug reports and feature requests, use our [Fluxer Feedback](https://feedback.fluxer.com) site instead. ## EU Digital Services Act: single point of contact Under Article 11 of the EU Digital Services Act (Regulation (EU) 2022/2065), authorities, the European Commission and the European Board for Digital Services can contact us at , by [post](https://canary.fluxer.com/company-information.md) or by [phone](https://canary.fluxer.com/company-information.md), in English or Swedish. Under Article 12, users with questions about the DSA can write to in any language they like, and a person on our team answers. Fluxer Platform AB is established in Sweden, in the EU, so it doesn't need to appoint a separate legal representative in the EU under DSA Article 13. ## Consumer disputes If you're a consumer in the EU or the EEA, you can take a complaint about [Plutonium](https://canary.fluxer.com/plutonium) or the [Operator Pass](https://canary.fluxer.com/pass) that we can't settle with you to ARN. ARN is the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden). Its postal address is Box 174, 101 23 Stockholm, Sweden, and its website is [arn.se](https://www.arn.se). ARN takes a case only after you've raised it with us, so tell us about the problem at first. You can always go to court. ## Legal documents These are our public policies. - [Privacy policy](https://canary.fluxer.com/privacy.md) - [Push relay notice](https://canary.fluxer.com/push-relay.md) - [Operator Pass privacy notice](https://canary.fluxer.com/operator-pass-privacy.md) - [Fluxer Feedback privacy notice](https://canary.fluxer.com/feedback-privacy.md) - [Terms of service](https://canary.fluxer.com/terms.md) - [Operator Pass terms](https://canary.fluxer.com/operator-pass-terms.md) - [Community guidelines](https://canary.fluxer.com/guidelines.md) - [Security policy](https://canary.fluxer.com/security.md) - [Policy changelog](https://canary.fluxer.com/changelog.md) ## Email safety Fluxer never asks you by email for your password, full card number, other payment details or other credentials. Official email comes from `fluxer.com`, `fluxer.app` or a subdomain of either, such as `m.fluxer.com` for account emails. If a renewal needs your bank's confirmation, Stripe, our payment provider, emails you a link on `stripe.com` that you use to confirm the payment with your bank. If you pay with Pix in Brazil, you also get a receipt directly from EBANX, Stripe's partner for Pix payments. If a message looks suspicious, don't follow its links, open its attachments, reply to it or give it any information, and email instead. --- Canonical page: https://canary.fluxer.com/company-information Last updated on November 1, 2026